Those who deal with IT issues related to network services must ensure that the network itself is available at all times, ensuring compliance with the SLAs (service level agreements) in place.
The Sherlogic platform identifies phenomena that may cause problems for the network in advance, thereby allowing the NOC to intervene before any issues arise, avoiding network interruptions and ensuring network availability.
What’s more, reliable and prompt identification of the cause of network problems allows the NOC to increase the level of satisfaction among end users (the client’s customers), taking action against any problems before they are even noticed.
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