IDENTIFYING AND QUICKLY SOLVING IT INFRASTRUCTURE PROBLEMS
The Italian subsidiary of a German car manufacturer was having trouble managing the technological complexity of its infrastructure, which serves the dealerships in Italy. This often caused malfunctions, which resulted in dealers wasting time – time that could otherwise be dedicated to sales and customer service.
The Sherlogic platform made it possible to automatically identify the causes of these problems and prevent them from occurring.
For example, Sherlogic identified the cause of a problem that dealerships had been complaining about, identifying infrastructure resources at the parent company’s data center to be at the heart of the issue.