INCREASING LEVELS OF SATISFACTION AMONG END CUSTOMERS
A major telecommunications company chose the Sherlogic platform to control its network of enterprise and finance customers.
Thanks to Sherlogic, its NOC (Network Operation Center) service is now proactive and no longer reactive to network problems, with malfunctions being taken care of in one minute in 100% of cases.
The company’s Technical Customer Support Coordinator commented:
“Our company’s services have reached unprecedented levels of quality, thanks to Sherlogic.”