ENSURING NETWORK AVAILABILITY, IDENTIFYING THE CAUSES OF PROBLEMS
The network of agents belonging to one of the world’s leading insurance groups kept complaining about the fact that the company’s applications were slow and difficult to use. The company, however, was unable to identify the definite cause of this.
Sherlogic showed that the problem was being caused by the size of a video file on the e-learning platform, which required high bandwidth usage for its transmission.
Once the content provider corrected the video format, the problem with the company’s applications was solved, without any extra costs to the company.