AVOIDING UNNECESSARY IT INVESTMENTS
One of the most famous Italian brands in the cosmetics industry was complaining about problems with its BI (Business Intelligence) systems.
The management was convinced that this was being caused by insufficient resources for BI equipment, and that the solution would require a financial investment.
Using the Sherlogic platform allowed events to be captured and correlated, highlighting the cause of the problem: a BI software bug.
This information was sent to the Vendor, who released a patch to fix the problem, at no extra cost to the customer.